Frequently Asked Questions

Manuka Honey is a unique honey produced from the nectar of the Manuka tree, Leptospermum, in native New Zealand. Researches and studies have discovered that Manuka Honey is naturally rich in methylglyoxal(MGO), which is one of the major antibacterial components that distinguishes itself from other honey.

UMF™, also known as the Unique Manuka Factor, is a grading system to ensure that all three signature compounds – methylglyoxal (MGO), dihydroxyacetone (DHA), leptosperin - must be present in order for the Manuka honey to be graded UMF™, which is an assurance of the purity and quality of the Manuka honey.

The higher the grading, the more potent the Manuka Honey and the more effective it is in aiding recovery. To be considered therapeutic, it requires a grading of UMF™ 10+ or above, which is also why Manuka Royale focuses on only high grading of Manuka Honey, from UMF™ 10+, UMF™13+, UMF™ 16+ to UMF™ 20+. The medium level of activity in UMF™ 10+ is great at maintaining good health while the higher grading Manuka Honey contains superior antibacterial properties.

According to studies conducted worldwide and testimonials from Manuka Honey users, it is believed that Manuka Honey is great at aiding recovery and improving health conditions like cough, cold and flu, sore throat and immune system, low stomach acid, irritable bowel syndrome, tonsillitis, allergies and sinusitis, sleeping difficulty, skin condition, tooth decay, hair loss, split ends and frizz, acne and eczema, minor burns, wounds and ulcers, etc. However, anyone who suffer from medical conditions or have uncertain health issues should consult a healthcare advisor before taking Manuka Honey.

Manuka Honey is indigenous to New Zealand. The premium properties of Manuka honey have great benefits to our health. With a more difficult extraction process, a short flowering season each year and special care of the beehives needed by certified beekeepers, it makes Manuka Honey precious and more expensive than other honey. But the benefits are also far greater than other honey.

Pregnant women worldwide have been taking Manuka Honey. However, we do not recommend children under the age of one to consume Manuka Honey as they develop body in a different pace and condition. If you are uncertain about your health conditions, please contact a healthcare advisor before taking Manuka Honey.

There are many ways to enjoy Manuka honey including incorporating it into your diet. From a simple morning breakfast with Manuka honey lemon water, Manuka honey fruit toast or smoothies, you can also add it to your cooking. If you aim to take Manuka honey for specific reasons, e.g. cough or sore throat, take a spoonful slowly 2-3 times a day.

All orders come with a tracking service. Once your order has been shipped out, you should automatically receive a tracking number. Go to the corresponding courier with the tracking number and you wouldbe able to check the delivery status 24 hours after the shipment preparement.If you experience any difficulties, please contact us at or drop us amessage in the chatbox.